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A highly adaptable project manager, sales & operations professional with experience across B2C, B2B, Corporate, Franchise, Distribution and Start-up's.

Head of Buyer Management

Reporting directly to the Managing Director and Board, day to day responsibility includes all buyer relationships and management of the SmartPingUK pingtree, setting up commercial agreements with the top UK alternative credit providers, ensuring SCF is fully FCA compliant at all times, trend analysis, create and execute strategies to maximise ROI on 3rd party relationships and ensure targets are being met.

Current brands: SmartPingUK, SmartPingESP, SmartPingUS

Feb 2016 - Present

Director Development 

Working like a pseudo-agency, working across a wide range of products, brands and sectors. BUT, only developing products that we own – giving complete creative and technical control. 

Currently operate in the following sectors: 

  • Financial Services 
  • Affiliate marketing 
  • Telecoms 
  • Software Applications 
  • Gaming 

Feb 2016 - Present


April 2015 - February 2016

After redundancy from Dixon's carphone in early 2015, I made the decision to take some time off from work and concentrate on the following areas: 

Planning, developing and launching a small family business called Fairly Traded. Fairly Traded operates both online as well as attending local craft-fairs and festivals selling a range of handmade, Fair Trade products from around the world.

Investigating and putting together a full business plan to launch an e-Sports Bar under the Meltdown franchise brand. Meltdown has e-Sports bars in 7 countries and 26 cities around the world. Meltdown are sponsored by some the biggest names in e-Sports and continue to expand. Although I was successful in securing £65,000 worth of investment, I made a decision to concentrate on finding full-time employment, giving myself and my fiancé guaranteed income whilst we pursue other areas of interest. The experience of putting together the business plan and pitching to banks and private investors taught me a lot about myself and what I am capable of.

Spending time with family including my fiancé and planning the next stages of our live together.

Further developing skills and qualifications.


Project Manager 

Lead the development, optimisation and rollout of Salesforce for the direct business.

Chaired weekly project management meetings with team leaders to take feedback, amendments & scope out new ideas.

Presented further enhancement ideas to senior leadership teams monthly.

Optimisated existing business wide systems and processes

Reported weekly to senior leadership team on the progress of all current projects through face to face meetings

Dec 2015 - April 2016

Franchise Manager 

Led the CPWB Franchise team inc. individual coaching and development planning for 15 franchisees, 3x internal Account Managers and 1 internal Franchise Recruitment Specialist.

Franchise Network financial reporting inc. involvement in budget setting, mobile network commercial planning and managing franchise payments/commission queries

Holding quarterly franchise reviews by region with the franchise network and their regional/internal account management teams

Presenting the business plans for the future and our performance to date to Dixons Carphone board members

Interviewing new, potential franchisees and ensuring the right candidates are brought into the network.

September 2014 - December 2015

Certifications:

  • Various Microsoft Partner Network Specialist Competencies
  • Dale Carnegie Sales Advantage
  • Various Lynda.com course. 

You can view the full collection here.

Skills:

  • Project, Process & Change Management
  • Team Management inc. training, nurturing & coaching, KPI setting and recruiment 
  • National / Senior Account Management
  • Advanced presentation & communication skills

Software/Internet Skills:

  • CMS inc. WordPress, Joomla!, Drupal
  • CRM's inc. Salesforce, Access Dimensions, Oracle & Capsule.
  • Microsoft Lync | Skype for Business
  • Microsoft Visio and other standard Office applications
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